In today's digital-first businesses with high-security settings has become more widespread. This implementation enables businesses to strengthen security measures, enhance user experience, and cultivate trust in authentication procedures. While these technologies offer heightened security, swiftness, and convenience, a seamless customer experience encompasses more than quickly achieving desired outcomes. Privacy and trust are also crucial components, and User Experience (UX) practitioners play a vital role in balancing these aspects.

Authentication is essential for access control and overall business information security. Striking the right balance in authentication systems is crucial to minimize errors and ensure a positive user experience.